Often we are asked to tune pianos that have not been maintained for many years. When this happens extra effort must be made to return the instrument to standard pitch. At the Piano Boutique we make every effort to inform the client of these problems and the options available to them.
When a piano is below standard pitch it needs to be tuned more than once to sound good. The first tuning brings the piano up to pitch. The next tuning is more refined so the piano will continue to hold its tune and sound good.
Sometimes strings will break during the tuning process. When this happens, often they can be replaced conveniently and at little expense. Other times strings must be custom ordered and can be quite costly. William makes every effort to treat your piano with care.
Although it is rare, the iron plate that holds the stress of the strings can break. This is no fault of the technician and can even happen when the piano is not being tuned or played. When this happens it renders the instrument valueless, unless it is a very valuable piano worth the expense of repairing it.
Usually we encounter no problems while tuning, but the piano is not infallible. There is approximately 42,000 pounds of stress on a piano and it has been designed to withstand the pressure. If you maintain your instrument regularly it will lesson the chance of problems.